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Premium Partner organisations

Lost & Stolen Card

Swipe2give cardholders if you have lost your card, log on to the website and place a STOP on your card immediately. We will contact you within 24 hours (the next business day) to resolve your issue.

Business Cardholders if you have lost your card, log on to the website and place a STOP on your card immediately. We will contact you within 24 hours (the next business day) to resolve your issue.

 

 

Support: Organisations & Cardholders

 

Depending on the eFundraising Swipe2give card you have, depends on how you contact us.

 

CATEGORY

 

Swipe2give Cardholder

 

Business Cardholder

 

LOST & STOLEN

 

Log on to website 24/7 and place a Stop on your Card immediately. We will contact you within 24 hrs (the next business day ) to resolve your issue.

 

Log on to website 24/7 and place a Stop on your Card immediately. We will contact you within 24 hrs (the next business day ) to resolve your issue.

 

DISPUTED TRANSACTION

 

Complete the Claim Form and send to us.

 

Complete the Claim Form
and send to us.

 

CARD ACCOUNT ENQUIRES

 

Available 24/7 Online
Login on website.

 

Available 24/7 Online
Login on website.

 

PROGRAM
ENQUIRIES

 

Reference the FAQ on the website

If your query is still unanswered, email us directly at

 

support@efundraisingdirectory.com.au

 

Should you still require assistance call us during business hours Monday to Friday on
07 3303 8666.


 


 

 

Write to us at;
eFundraising Group Pty Ltd
Level 24,10 Eagle St
Brisbane, Qld 4000.

 

 

 

Reference the FAQ on the website. There is also a guide to processing the Swipe2give Cards located in the Card Support Section.

If your query is still unanswered, email us directly at

 

support@efundraisingdirectory.com.au

 

Should you still require assistance call us during business hours Monday to Friday on 07 5476 2463.

Write to us at;
Local Marketing Australia Pty Ltd
Level 24,10 Eagle St
Brisbane, Qld 4000.